YouTube - The Vendor Client relationship - in real world situations

URL

http://www.youtube.com/watch?v=R2a8TRSgzZY&eurl=http%3A%2F%2Fwww.cmswatch.com%2FTrends%2F1601-When-Customer-Unreasonable%3Fsource%3DRSS&feature=player_embedded

Description

I would not wish to suggest that any of our clients has ever said anything like this, or that I laughed in hollow recognition of behaviours I have encountered time and time again. Absolutely not.

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