Paypal orders destruction of antique violin

URL

http://www.regretsy.com/2012/01/03/from-the-mailbag-27/

Description

I'm not sure what to say. If the facts presented here are true, this feels very like something that ought to be a crime - the seller had an authenticated antique violin, worth $2,500, and sold it. The buyer disputed the purchase, claiming the label was incorrect. Paypal required proof of destruction before they would refund money. Buyer destroys something that the seller has had verified as an antique, seller is now out both an antique violin *and* the money. Surely Paypal could be held to be complicit in a theft, here?

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