#users

http://ben-evans.com/benedictevans/2013/6/15/glass...

Splendid write up about the disparity between the way consumers view their relationships with brands...

http://headrush.typepad.com/creating_passionate_us...

A useful checklist for user expierience design - 13 different ways to please the brain. If you want...

http://www.clandillon.com/amazon/

A useful reference anyway, but also a little reminder of the dangers of shafting your customers when...

http://www.arclight.net/~pdb/nonfiction/uncanny-va...

Explaining why there's a gap to be jumped in current CGI technology - there's a point at the near-hu...