Dan Ariely » Blog Archive Locksmiths «

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http://danariely.com/2010/12/15/locksmiths/

Description

Here's an interesting thing to think about, particularly in light of the fact, that at my company, for example, I often get certain tasks because I know the code better, and can therefore accomplish the same task faster. Yet, we charge by the hour (well, actually by the ten-minute block). This essentially means that exactly because I've got more experience than some of my colleagues, clients pay less for my services. Yet the company has far more cash and training time invested in me. The obvious solution would be to charge more for my time than for some of my less experienced colleagues, but obviously, that's a hard sell to clients, not least because they lack the skills and knowledge to correctly evaluate whether it's better to get me, or someone else, on a given project. Especially when for some projects, I will work faster, and for others, I will be slower, because it's code I don't know so well, but one of my colleagues might know better.